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FAQ

Yes, we offer airport pick-up service with additional charge IDR 450.000 net/car/way. Please ask our reservation team when you make a booking. 

We accept Visa, MasterCard, Amex.

Yes. Please amend your booking on our website or send an email to our reservation department for assistance at reservation@bluepointresortandspa.com  with the Subject “Change of Reservation”

CANCELLATION AND NO SHOW POLICY

Any cancellation must be made in written with subject to approval of Blue Point Resort & Spa

During low season, any cancellation received 7 days prior to arrival will be subject to 1 night cancellation fee/penalty.

During high/peak season, any cancellation received 14 days prior to arrival will be subject to 1 night cancellation fee/penalty.

Sudden cancellation received on the check in date will be subject to cancellation fee at 100% of total amount. The same condition is valid for no show booking or a failure to arrive at hotel and a sudden booking made upon check in date.

BILLING ARRANGEMENTS AND PAYMENT POLICY

Full prepayment 7days prior to arrival on low season and 14days prior to arrival on high season & peak season

We do not accept PayPal and Western union. Method of payment available is by Bank transfer only. We will not responsible for the Bank transfer fee, it must be paid by sender. Please send full payment including Bank Transfer fee when processing the payment.

Please remit your payment to our bank account as below:
Beneficiary : PT. Ulu Bukit Suluban
Bank name : PT. Bank Mandiri (Persero) Tbk.
Cabang Ungasan
Jl. Raya Uluwatu No.71
Bali Indonesia
Account # : Rupiah Account Number : 175-0001010593

SWIFT CODE : BMRIIDJA

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